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Vibration/Magnet Sensor Quickstart Guide

Vibration/Magnet Sensor Quickstart Guide

Vibration/Magnet Sensor Quickstart Guide

Attention

The Sensor is used in conjunction with an existing Skyhawk CE account, subscription, and an active in-range Hub unit.

Sensors are shipped with a default sensitivity of 7, unless otherwise noted. Depending upon your application this setting may need to be adjusted.

High sensitivity can lead to false alerts from external environmental factors such as rain, hail or extraneous vibrations. If false alerts arise, the vibration sensitivity can be adjusted by using the procedure in this article.

Related Articles & Documents

Vibration/Magnet Sensor Quickstart Guide (PDF)

Vibration/Magnet Sensor Installation & User Manual

Hub Quickstart Guide

Hub Installation & User Manual

Skyhawk Hub

Need to download the App?

Contents

Device Overview

Status Lights

Activate Sensor

Start-Up Operation

Adjust Accelerometer Sensitivity

Trigger Type Setup

Enable/Disable Accelerometer

Shut-Down Operation/Reset Operation

Battery Replacement & Optimization

Limited Product Warranty

Regulatory Information

Device Overview

Device Status Lights

NOTE: If the Sensor is out of range or the Hub unit was not turned on, the status LED on the Sensor will start rapidly blinking red after power up. Make sure the Hub unit was turned ON first, or try relocating the Sensor/Hub combination, so they are closer to each other. Power cycle or reset Sensor to retry Hub unit connectivity validation. (For further troubleshooting, refer to Installation & User Manual)

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Activate Sensor

Scan the unique QR code located on the back of the device and follow all in-app instructions to finish activating your sensor.

Product Serial Number can be entered manually if QR code can not be read.

NOTE: QR code and serial number can also be found on the original packaging.

 

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Start-Up Operation

IMPORTANT: Hub unit needs to be ON and in range, for Sensor connectivity.

Step 1: Press and release the power/function button; the status light blinks green.

Step 2:Once powered on, the Sensor will automatically send an ON alert to your Hub; then after about a 5 second pause the status light will rapid blink green to confirm a valid connection.

Step 3: Minimum required signal strength from sensors for reliable operation is approximately 106dB.

NOTE: If the Sensor is out of range or the Hub unit was not turned on, the status LED on the Sensor will start rapidly blinking red after power up. Make sure the Hub unit was turned ON first, or try relocating the Sensor/Hub combination, so they are closer to each other. Power cycle or reset Sensor to retry Hub unit connectivity validation. (For further troubleshooting, refer to Installation & User Manual)

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Adjust Accelerometer Sensitivity

IMPORTANT: Sensor must be turned on to enter program mode.

Sensitivity

1 (Least Sensitive) > 10 (Most Sensitive) Default set at 7

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Trigger Type Setup

Accelerometer (By Default)

* One minute trigger is only for the 1st through 5th trigger. The 6th trigger and after is a one hour backoff. The timer resets if the unit’s heartbeat goes out, power cycled, or a reed trigger will set it back.

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Enable/Disable Accelerometer

Magnet Reed Switch (Optional item, purchased separately)

Enable/Disable Accelerometer

IMPORTANT: Remove batteries prior to changing jumper configuration.

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See Installation & User Manual for detailed instructions.

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Shutdown Operation

If the Sensor is not going to be used for an extended period of time:

Step 1: Press and release the power/function button; the status light starts blinking red.

Step 2: Sensor will continue to blink red 5 times during shutdown.

NOTE: If Hub unit is in range during the shut down process, the Sensor will send a power-down alert to your Skyhawk CE App.

Resetting Sensor

NOTE: While holding the function button, the status light sequence will pass though the sensitivity menu in which the status light will start blinking green/red. Continue to hold past this until the status light is only rapidly blinking red.

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Battery Replacement

IMPORTANT: Always replace batteries with 2 new and identical name-brand AA alkaline batteries. If jumpers have been modified, removing and replacing batteries will update unit to new settings.

Battery Optimization

While transporting or not actively using the Sensor in a deployment, it is recommended to power down the device to prevent unwanted and excessive triggering. Accelerometer will activate due to vibration in transport and battery life will shorten considerably.

If not using the Sensor for more than 1–2 days, it is recommended to turn the device off. Store unit in a dry place when not in use.

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Limited Product Warranty

THIS LIMITED WARRANTY FOR SKYHAWK PRODUCTS GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY BY STATE, PROVINCE, OR JURISDICTION.

THIS LIMITED WARRANTY CAN BE FOUND ONLINE AT WWW.SKY-HAWK.COM/LEGAL AND IN THE DOCUMENTATION WE PROVIDE WITH OUR PRODUCTS.

COMPANY WARRANTS THAT DURING THE WARRANTY PERIOD, THE PRODUCT WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP.

COMPANY EXPRESSLY LIMITS THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.

SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

OUR RESPONSIBILITY FOR DEFECTIVE SKYHAWK PRODUCTS IS LIMITED TO REPAIR, REPLACEMENT OR REFUND AS DESCRIBED BELOW IN THIS WARRANTY STATEMENT.

Who May Use the Limited Product Warranty?
This limited warranty extends only to the original purchaser of the Skyhawk Product from the Skyhawk Website or from an authorized Skyhawk Dealer, or to the first person who activates the Skyhawk Product through registration of the Product to their Skyhawk Account (“you“/ “your”). It does not extend to any subsequent owner or other transferee of the Product.

What Does the Limited Product Warranty Cover?
This limited warranty covers defects in materials and workmanship of the Product for the Warranty Period as defined below.

What Does the Limited Product Warranty NOT Cover?
THIS LIMITED WARRANTY DOES NOT APPLY, AND IS VOID AND WITHOUT EFFECT AND COMPANY SHALL HAVE NO LIABILITY WHATSOEVER FOR DEFECTS OF SUCH PRODUCT, WHERE:

The Product has been subjected to abuse, misuse, neglect, negligence, accident, improper testing, improper installation, improper storage, improper handling, abnormal physical stress, abnormal environmental conditions, or use contrary to Seller’s installation and maintenance instructions, restrictions on use and/or Important Safety Precautions.

The Product has been reconstructed, repaired, or altered by Persons other than Seller or its authorized Representative; or the Product serial number is missing, or the anti-tampering seal or other anti-tampering device has been broken.

What Is The Period Of Coverage for the Limited Product Warranty?
This limited warranty starts on the original date of purchase and lasts for ONE (1) YEAR (the “Warranty Period“). The Warranty Period is not extended if we repair or replace the Product. We may change the availability of this limited product warranty at our discretion, but any changes will not be retroactive.

What Are Your Remedies Under the Limited Product Warranty?
With respect to any defective Product during the Warranty Period, Company will, in its sole discretion, repair or replace such Product free of charge (including shipping and handling fees to return the repaired or replacement Product to you) or refund the price paid (including any shipping or handling fees).

How Do You Obtain Warranty Service?
To obtain warranty service, you must, during the Warranty Period, first contact Customer Support to notify Company of any defect or failure of the Product and obtain a Return Merchandise Authorization (“RMA“) number. No warranty service will be provided without an RMA number. You may, at our discretion, be required to return the Product or destroy the Product and provide proof of destruction. When required to return the Product, you will be provided with shipping instructions and proof of purchase must accompany shipment. Company shall pay for shipping and handling charges in connection with performance of this limited warranty provided that Product is returned by following the shipping instructions provided under authorized RMA along with valid proof of purchase. For additional RMA process details go to www.sky-hawk.com.

Limitation of Liability for Breach of Limited Product Warranty
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND COMPANY’S ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED PRODUCT WARRANTY. COMPANY’S LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCT, NOR SHALL COMPANY UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES TO ANY PERSON OR PROPERTY ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, WRONGFUL DEATH, PROPERTY DAMAGE, LOSS OF DATA, LOSS OF REVENUE OR PROFITS, BUSINESS INJURY, BUSINESS INTERRUPTION OR ANY OTHER DIRECT OR INDIRECT DAMAGES, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

THE TERMS OF THIS LIMITED WARRANTY FOR SKYHAWK PRODUCTS WILL APPLY TO THE EXTENT PERMITTED BY APPLICABLE LAW. FOR A FULLDESCRIPTION OF YOUR LEGAL RIGHTS YOU SHOULD REFER TO THE LAWS APPLICABLE IN YOUR JURISDICTION.

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Regulatory Information

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and the receiver.
– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.

You may also find helpful the following booklet, prepared by the FCC: “How to Identify and Resolve Radio-TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington D.C. 20402.

Changes and Modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this equipment under Federal Communications Commissions rules.

Interference-Causing Equipment Standard
IC ES 003 : This Class B digital apparatus complies with Canadian ICES-003 Cet appareil numérique de la classe B est conform e à la norme NMB-003 du Canada.

Kiwi Quickstart Guide

Kiwi Quickstart Guide

Kiwi Quickstart Guide

Thank You For Purchasing the Skyhawk Kiwi™

The Kiwi is based on a revolutionary new type of cellular IoT technology, and is designed to be easy to use. The intuitive Skyhawk CE™ app will guide you through registration, but this guide will help explain a few basic operations of the Kiwi.

Related Articles & Documents

Kiwi Installation & User Manual

Kiwi Quick Start Guide (PDF)

Change Your Kiwi Batteries (VIDEO)

Download the Skyhawk CE™ App & Register Kiwi Device

Download the Skyhawk CE™ app from either the Apple Store or Google Play Store and follow the in-app step-by-step instructions, which will guide you through the registration process. Device activation typically takes 5–10 minutes, but may take longer in some instances. Energizer Ultimate Lithium batteries.

Need to download the App?

Turn Device ON – Press Kiwi Button Once

On the front of the Kiwi, firmly press the button once to turn the device ON. While the device is turning on, a series of green LEDs will flash, followed by a solid green LED to confirm a successful network connection (if solid red an unsuccessful connection has occurred). After successful device connection, a “Power ON” notification will be sent to either of the three notification methods, in-app, text, or email (configured in-app).

IMPORTANT: After any notification, including a “Power ON” notification, the Kiwi enters a one-minute (default app setting) delay period prior to initiating another communication cycle.

Attach Your Kiwi

Using either the provided or similar approved mounting options, attach the Kiwi to the object that will be monitored.

Note: This movement will likely initiate another notification cycle.

Refer to the Kiwi Installation & User Manual for detailed instructions.

Test/Reset Your Kiwi

Place the Kiwi and what will be monitored in the location where it will be deployed. After any delay period (one-minute default) has ended, test the deployment for proper sensor activation.

Press and hold the Kiwi button for at least 5 seconds. This will clear various counters in the device that limit excessive notifications that prevent unwanted battery drain.

Note: It is important to perform the above tests in the exact physical location that your device will be deployed in order to verify cellular reception.

Turning Kiwi Device OFF (not generally recommended)

On the front of the Kiwi, firmly press the button twice to turn the device OFF. While the device is turning off, a series of red LEDs will flash.

A “Power OFF” notification will be sent to either of the three notification methods, in-app, text, or email (configured in-app) and the device will show as being powered off in the app.

The Kiwi has advanced power saving features. The act of powering the device OFF and back ON uses significant battery power. Skyhawk recommends not turning the Kiwi off, and instead using the “Pause Timer” setting in the Skyhawk CE™ app to disable notifications. Pause states will end in a preset time or if the unit is either reset or power cycled.

Battery Information

The batteries are user replaceable, and we recommend the use of Energizer Ultimate Lithium batteries.

Our extensive battery testing program has shown that these batteries perform very well in a variety of wide-ranging cold and warm climate applications.

Standard alkaline batteries can be used in a pinch, but the overall battery life will significantly decrease, and the minimum operating temperature will increase compared to the lithium batteries. Cold temperature operation of less than 30ºF will be affected if alkaline batteries are used.

Hub Quickstart Guide

Hub Quickstart Guide

Hub Quickstart Guide

Attention

Please set up and register this device FIRST!

In order to receive alerts, the Hub must be used in conjunction with a Sensor (sold separately) and the Skyhawk CE smartphone app.

See the specific Sensor user’s manual for additional information on connecting your devices.

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Hub Quickstart Guide (PDF)

Hub Installation & User Manual

miniSensor Quickstart Guide

miniSensor Installation & User Manual

Vibration/Magnet Sensor Quickstart Guide

Vibration/Magnet Sensor Installation & User Manual

Skyhawk Hub

Need to download the App?

Index

Device Overview

Status Lights

Activate Hub

Start-Up Operation

Shut-Down Operation/Reset Operation

Battery Replacement

Limited Product Warranty

Regulatory Information

Device Overview

Device Status Lights

While unit is ON and not being triggered the status LED will flash every 10 seconds:

Activate Hub

Scan the unique QR code located on the back of the device and follow all in-app instructions to finish activating your Hub.

Product Serial Number can be entered manually if QR code can not be read

Start-Up Operation

Step 1: Power ON the Hub by pressing and releasing the function button; the status LED will start blinking green.

Step 2: Upon successful completion of the power ON process an alert will be sent to the Skyhawk CE application.

Shutdown Operation

Step 1: Power OFF the Hub by pressing and releasing the function button; the status LED will start blinking red.

Step 2: Upon successful completion of the power OFF process an alert will be sent to the Skyhawk CE application.

Battery Replacement

IMPORTANT: Always replace batteries with 3 new and identical name-brand high quality AA lithium batteries, like an Energizer Advanced or Ultimate Lithium battery should be used.

Limited Product Warranty

THIS LIMITED WARRANTY FOR SKYHAWK PRODUCTS GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY BY STATE, PROVINCE, OR JURISDICTION.

THIS LIMITED WARRANTY CAN BE FOUND ONLINE AT WWW.SKY-HAWK.COM/LEGAL AND IN THE DOCUMENTATION WE PROVIDE WITH OUR PRODUCTS.

COMPANY WARRANTS THAT DURING THE WARRANTY PERIOD, THE PRODUCT WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP.

COMPANY EXPRESSLY LIMITS THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.

SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

OUR RESPONSIBILITY FOR DEFECTIVE SKYHAWK PRODUCTS IS LIMITED TO REPAIR, REPLACEMENT OR REFUND AS DESCRIBED BELOW IN THIS WARRANTY STATEMENT.

Who May Use the Limited Product Warranty?
This limited warranty extends only to the original purchaser of the Skyhawk Product from the Skyhawk Website or from an authorized Skyhawk Dealer, or to the first person who activates the Skyhawk Product through registration of the Product to their Skyhawk Account (“you“/ “your”). It does not extend to any subsequent owner or other transferee of the Product.

What Does the Limited Product Warranty Cover?
This limited warranty covers defects in materials and workmanship of the Product for the Warranty Period as defined below.

What Does the Limited Product Warranty NOT Cover?
THIS LIMITED WARRANTY DOES NOT APPLY, AND IS VOID AND WITHOUT EFFECT AND COMPANY SHALL HAVE NO LIABILITY WHATSOEVER FOR DEFECTS OF SUCH PRODUCT, WHERE:

The Product has been subjected to abuse, misuse, neglect, negligence, accident, improper testing, improper installation, improper storage, improper handling, abnormal physical stress, abnormal environmental conditions, or use contrary to Seller’s installation and maintenance instructions, restrictions on use and/or Important Safety Precautions.

The Product has been reconstructed, repaired, or altered by Persons other than Seller or its authorized Representative; or the Product serial number is missing, or the anti-tampering seal or other anti-tampering device has been broken.

What Is The Period Of Coverage for the Limited Product Warranty?
This limited warranty starts on the original date of purchase and lasts for ONE (1) YEAR (the “Warranty Period“). The Warranty Period is not extended if we repair or replace the Product. We may change the availability of this limited product warranty at our discretion, but any changes will not be retroactive.

What Are Your Remedies Under the Limited Product Warranty?
With respect to any defective Product during the Warranty Period, Company will, in its sole discretion, repair or replace such Product free of charge (including shipping and handling fees to return the repaired or replacement Product to you) or refund the price paid (including any shipping or handling fees).

How Do You Obtain Warranty Service?
To obtain warranty service, you must, during the Warranty Period, first contact Customer Support to notify Company of any defect or failure of the Product and obtain a Return Merchandise Authorization (“RMA“) number. No warranty service will be provided without an RMA number. You may, at our discretion, be required to return the Product or destroy the Product and provide proof of destruction. When required to return the Product, you will be provided with shipping instructions and proof of purchase must accompany shipment. Company shall pay for shipping and handling charges in connection with performance of this limited warranty provided that Product is returned by following the shipping instructions provided under authorized RMA along with valid proof of purchase. For additional RMA process details go to www.skyhawk.ai

Limitation of Liability for Breach of Limited Product Warranty
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND COMPANY’S ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED PRODUCT WARRANTY. COMPANY’S LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCT, NOR SHALL COMPANY UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES TO ANY PERSON OR PROPERTY ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, WRONGFUL DEATH, PROPERTY DAMAGE, LOSS OF DATA, LOSS OF REVENUE OR PROFITS, BUSINESS INJURY, BUSINESS INTERRUPTION OR ANY OTHER DIRECT OR INDIRECT DAMAGES, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

THE TERMS OF THIS LIMITED WARRANTY FOR SKYHAWK PRODUCTS WILL APPLY TO THE EXTENT PERMITTED BY APPLICABLE LAW. FOR A FULL DESCRIPTION OF YOUR LEGAL RIGHTS YOU SHOULD REFER TO THE LAWS APPLICABLE IN YOUR JURISDICTION.

Regulatory Information

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  • This device may not cause harmful interference, and
  • this device must accept any interference received, including interference that may cause undesired operation

RADIATION EXPOSURE STATEMENT: The device has been found to be compliant to the requirements set forth in CFR 47 Sections 2.1091 for an uncontrolled environment. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving
  • Increase the separation between the equipment and the
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is
  • Consult the dealer or an experienced radio/TV technician for

You may also find helpful the following booklet, prepared by the FCC: “How to Identify and Resolve Radio-TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington D.C. 20402.

Changes and Modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this equipment under Federal Communications Commissions rules.

Interference-Causing Equipment Standard

IC ES 003 : This Class B digital apparatus complies with Canadian ICES-003 Cet appareil numérique de la classe B est conform e à la norme NMB-003 du Canada.

Vibration/Magnet Sensor Installation & User Manual

Vibration/Magnet Sensor Installation & User Manual

Vibration/Magnet Sensor Installation & User Manual

Please set up and register the Skyhawk Hub BEFORE using this device!

In order to receive alerts from your Sensor, it must be used in conjunction with your Skyhawk Hub (sold separately) and the Skyhawk CE smartphone app.

See the Skyhawk Hub user manual for additional information on connecting your devices.

Related Articles & Documents

Vibration/Magnet Sensor User Manual — Print Version (PDF)

Skyhawk Hub Quickstart Guide

Skyhawk Hub Installation & User Manual

Skyhawk Hub

Need to download the App?

Index

Layout Summary

Installation

Start-Up Operation

Shut-Down Operation/Reset Operation

Battery Replacement

LED Indicators & Sensitivity Adjustment

Safety, FCC and Warranty

Unpacking and Inspection:

Before you begin installation, unpack and verify you have all the correct parts.

(1) Sensor
(2) AA Alkaline Batteries (pre-installed)
(4) Self-Stick Mounting Magnets
(8) Tacky Puddy
(1) Quickstart guide
(1) Warranty card

Optional Item purchased separately:
(1) Pull Magnet Kit

If you are missing any of these parts STOP, make sure you have your unit’s serial number and request a replacement.

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Sensor Layout Summary

Front of Unit

LED Indicator – This multicolored LED indicator will indicate when the Sensor is powering on or off, has been triggered or is acknowledging a transmission.

More details on the indicator colors can be found on page 17.

Function Button – This multi-use button can be used for various functions. See pages 12 and 13 for more details.

Magnet Alignment Notch – This notch shows the center alignment position of the reed switch magnet.

Mounting Cutout – This cutout can be used to mount unit with a screw or attach to a peg or hook.

Front of Unit — Cover Removed

Mounting Pins – Once the case is opened the circuit board rests on top of four plastic mounting pins.

Accelerometer Sensor – Used to sense sudden movement or vibration of the monitored item.

Battery Access – The board can be removed to access the battery holder on the opposite side of the circuit card.

Bottom of Circuit Card (circuit card removed from case)

Reed Sensor – Used to sense the removal of the supplied pull magnet.

Feature Jumpers – These jumpers allow user-configurable features to be turned ON and OFF. The default position of the jumpers is shown in the image.

Battery Holder – The battery holder accommodates 2 x AA batteries. It is required that 1.5 volt alkaline batteries are used for expected life.

Sensor User-Configurable Features:

The Sensor has two feature jumpers:

Jumper #1 – Not Used
Jumper #2 – Used to enable or disable the accelerometer sensor

Step 1: Open case as outlined in the Battery Replacement section of this manual and remove batteries.

Step 2: Remove circuit card from case and locate configuration header as shown below in the dashed circle.

Step 3: Move jumpers to configure settings (if different from the factory default settings).

Step 4: Install batteries and close case as outlined in the Battery Replacement section of this manual.

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Sensor Installation:

The Sensor can be installed using various methods including, but not limited to, the following two examples using the supplied mounting accessories:

Method 1 : Self-Stick Mounting Magnets

Step 1: In the accessory kit, locate the four self-stick mounting magnets.

Step 2: Clean the four circular recessed areas on the back of the Sensor with 70% isopropyl alcohol for proper bonding of the magnets.

Step 3: Peel off the adhesive backing paper on the magnets and affix them to the circular recessed areas cleaned in Step 2.

Step 4: The Sensor is ready to be mounted. Make sure the area where the Sensor will be attached is ferrous, iron or steel.

Method 2 : Tacky Puddy

Step 1: In the accessory kit, locate the tacky puddy strip.

Step 2: Tacky puddy can be attached to the bottom or sides of the Sensor. It is recommended that the tacky puddy pieces are not attached to the top of the unit since that would limit visibility to the LED indicator and function button.

Step 3: Attach to the object being monitored.

Tacky puddy can damage some surfaces.

Installation – Safety Guidelines:

Make sure when placing the Sensor on an object that it is securely attached and cannot fall off and injure someone or fall onto a hard surface and damage the unit.

Make sure that when placing the Sensor that it will not interfere with other equipment.

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Sensor Pull-Magnet Installation:

The Sensor is supplied with a pull-magnet kit for users who choose to use the reed switch option.

Step 1: Locate the pull-magnet kit and take out the magnet mount while setting the other items off to the side.

Step 2: On the back edge of the cover there will be small notch that shows the reed switch centering location. Clean this area below the notch with 70% isopropyl alcohol for proper bonding of the mount.

Step 3: Peel the backing off the magnet mount and affix to rear of case as shown. The mount should be centered on the notch and just below the seam of the top and bottom of the case.

Step 4: Locate the magnet and filament line from the kit. Run the line through the magnet and back around and tie a double knot. Note: Tying a knot at the end is not suggested since it could pull though the magnet.

Step 5: Snap the magnet into the holder on the Sensor.

Step 6: Tie the other end of filament line to the object being monitored, such as a door or trap; making sure that when tripped, the line will pull easily from the magnet mount on the Sensor.

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Sensor Start-Up Operation:

Before moving forward with the unit operation you must download the Skyhawk CE app onto your smart device and sign up for an account.

Step 1: Download and install the Skyhawk CE app from the Apple or Google Play store onto your compatible smart device. Go to sky-hawk.com for more detailed information on which devices are supported.

Step 2: Power ON the Sensor by pressing the function button; release when the GREEN LED starts blinking. The unit will continue to power ON by flashing the GREEN LED.

Step 3: After the unit is powered up, it will automatically send a power ON alert to the Skyhawk HUB that will in turn send an acknowledgement back to the Sensor. The acknowledgement on the Sensor will be indicated by a rapid flashing GREEN LED for 5 seconds. Additionally, the sensor status information is sent to the Skyhawk CE app via the cellular network. This initial trigger can take a minute or two and will verify connectivity between all the parts in the system. If the acknowledgement is a rapid flashing RED LED for 5 seconds, then the sensor could be out-of-range from the HUB. If out of range, power OFF the device then go back to Step 2.

Step 4: The unit now automatically goes into armed mode. Whenever the unit is moved beyond the set sensitivity or the reed switch is activated by a magnet pull from the holder, then it will be triggered. This triggered information is sent to the Skyhawk CE application via the Skyhawk HUB’s cellular connection. When the unit is triggered it will blink BLUE twice followed by the rapid flashing GREEN/RED for 5 seconds depending on if it was successful.

Step 5: Unit returns to sleep and has a 60 second back-off until the unit can be triggered again.

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Sensor Shut-Down Operation:

When the Sensor is not going to be used for more than a few weeks, it should be powered down to conserve battery life.

Step 1: Power OFF the Sensor by pressing the function button; release when the RED LED starts blinking. The unit will continue to power OFF by flashing the RED LED five times.

Step 2: During the power down process (while the LED is blinking RED) the unit will send an alert to make sure that the registered owner of the device is notified the Skyhawk Sensor is going off-line.

Sensor Reset Operation:

The Sensor has the ability to be reset back to default settings.

Step 1: Press and HOLD the button, between 5 – 15 seconds the LED blinks red and green simultaneously. After 15 seconds of the button been held, the LED keeps blinking RED rapidly and the Step 2 will only take place if the button is released (after the rapid red blinks).

Step 2: The LED will begin to rapidly blink Red/Green/Blue (continuous rapid flash) continuous rapid flash RED, release button.

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Sensor Battery Replacement:

The Sensor comes with two AA 1.5 volt alkaline batteries already installed. Depending upon use, it may take several years before the batteries need to be replaced. When they are replaced it is suggested to use a high qual- ity name brand AA alkaline battery like an Energizer or Duracell. Follow the instructions below to replace these batteries.

Step 1: Remove the cover screws of the Sensor using a Phillips screwdriver. Make sure to turn the screws counterclockwise.

Step 2: Remove the front cover. There will be a gasket holding the unit together so it might take a bit of force to separate the cover from the enclosure.

Step 3: Remove the PC card with attached battery holder from the enclosure. This can easily be done by turning the unit over and allowing the battery holder to fall into your hand.

Step 4: Remove and dispose of the old batteries properly.

Step 5: Insert new batteries taking note of the direction symbols.

Step 6: Replace PC card with attached battery holder by aligning holes to the mounting pins in the enclosure. Replace cover making sure to align LED indicator on the cover to the LED on the PC Card (take note of image below for details). Replace cover screws. Turn screws clockwise so they are just starting to pull the case closed. Final tighten screws to 1.25Nm in order: 1, 4, 3 then 2 (X pattern) until completely seated.

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Sensor LED Indicators:

The Sensor is equipped with a multicolor LED indicator for feedback status to the user.

Below is a chart of the status indicators:

[dvmd_table_maker tbl_column_header_count=”0″ tbl_row_header_count=”0″ tbl_stripes_active=”on” tbl_stripes_apply=”on|off|off|off|off” tbl_stripes_order=”odd” tbl_stripes_saturation=”65%” _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][dvmd_table_maker_item col_content=”Power Up w/Acknowledgement (PASS)
Power Up w/Acknowledgement (FAIL)
Power Down
Trigger
Reset” _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][/dvmd_table_maker_item][dvmd_table_maker_item col_content=”Blinking GREEN LED
Blinking GREEN LED five times followed by rapid flashing GREEN 5s
Blinking RED LED
Blinking BLUE LED two times
Fast Blinking RED LED” col_rhead_cell_color=”RGBA(255,255,255,0)” _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][/dvmd_table_maker_item][/dvmd_table_maker]

While unit is ON and not being triggered a status LED will flash every 10 seconds:

Sensor Accelerometer Sensitivity Adjustment:

When the unit is ON, hold the function button for 3-6 seconds until the blinking RED LED changes to a RED & GREEN alternating pattern. Once in program mode, push the button (press quickly, as many times as neccessary). The GREEN LED will flash for each button click in program mode. Click the button 1-10 times and then let the unit sit for 10 seconds. The GREEN LED will then flash X number of times to indicate how many clicks were processed and set as the new sensitivity setting. The unit then will perform a connection back to the Skyhawk HUB that will report back the new setting to the Skyhawk CE application.

Accelerometer Sensitivity Note:

Sensors are shipped with a default maximum sensitivity of 7, unless otherwise noted. This will help ensure ac- tivation in multi-catch deployments or snap trap deployments inside cardboard boxes or rodent stations. High sensitivity can lead to false alerts from external environmental factors such as rain, hail or extraneous vibrations. If false alerts arise, the vibration sensitivity can be reduced using the procedure above. The sensor can also be used in reed switch(magnet pull)mode to detect physical displacement from snap trap closures. Using both sensors can be a useful deployment in live animal trap cage deployments. The cage door closing event can be positively moni- tored with the reed switch sensor through a magnet pull. Animal captures can be confirmed with a high sensitivity vibration setting to confirm the animal capture. Vibrations alerts that are not preceded by a door closure alert can be disregarded.

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Safety, FCC and Warranty

IMPORTANT SAFETY INFORMATION USE RESTRICTIONS AND NOTICES FOR SKYHAWK Sensor

SAFETY AND USE RESTRICTIONS DO NOT USE SKYHAWK Sensor :

  • IN PLACE OF A LIFE SAFETY DEVICE.
  • FOR MEDICAL MONITORING.
  • IN A MANNER THAT VIOLATES ANY FEDERAL, STATE, LOCAL, ADMINISTRATIVE OR OTHER LAW, REGULATION, OR ORDINANCE, INCLUDING BUT NOT LIMITED TO GOVERNANCE OF CRIMINAL OR ILLEGAL ACTIVITY, DATA PRIVACY AND SECURITY, HEALTH AND SAFETY, ANIMAL WELFARE AND/OR WILDLIFE TRAPPING.

DO NOT ATTACH SKYHAWK Sensor DIRECTLY TO A LIFE SAFETY OR MEDICAL MONITORING DEVICE.

DO NOT PLACE OR POSITION SKYHAWK Sensor WHERE IT COULD INTERFERE WITH SAFE OPERATION AND FUNCTIONALITY OF LIFE SAFETY, MEDICAL MONITORING OR OTHER EQUIPMENT.

BATTERIES:
The Skyhawk Sensor uses hermetically sealed alkaline batteries. Under normal conditions of use, alkaline batteries are non-toxic and are not hazardous waste per the United States Resource Conservation and Recovery Act (RCRA) – 40 CFR Part 261 Subpart C. Dispose of in accordance with all applicable federal, state and local regulations.

WARNING: BATTERIES CAN EXPLODE OR LEAK AND CAUSE BURNS IF INSTALLED BACKWARDS, DISASSEMBLED, CHARGED, OR EXPOSED TO WATER, FIRE OR HIGH TEMPERATURE. EXPOSURE TO THE INGREDIENTS CONTAINED WITHIN OR THEIR COMBUSTION PRODUCTS COULD BE HARMFUL.

IMPORTANT NOTICE:
The Skyhawk Sensor uses a 3rd-party Wireless Service which uses radio technologies and is subject to transmission and service area limitations, which may include inter- ruptions and dropped connections caused by atmospheric, topographical or environmental conditions, cell site availability, cellular network equipment or its installation, governmental regulations, system limitations, maintenance or other conditions or activities affecting the operation of the Wireless Service. The Wireless Service and/or features may not be available in all areas. For more information, visit sky-hawk.com.

FCC AND COMPLIANCE

This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions:
1. This device many not cause harmful interference, and

2. This device must accept any interference received, Including interference that may cause undesired operation

RADIO AND TELEVISION INTERFERENCE: This equipment has been tested and found to comply with the limits, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Changes and Modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this equipment under Federal Communications Commissions rules.

IC ES 003 : This Class B digital apparatus complies with Canadian ICES-003 Cet appareil numérique de la classe B est conform e à la norme NMB-003 du Canada.

LIMITED WARRANTY ON SKYHAWK Sensor

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY BY STATE, PROVINCE, OR JURISDICTION. THE LIMITED WARRANTY CAN ALSO BE FOUND ONLINE AT SKY-HAWK.COM/WARRANTY AND IN THE DOCUMENTATION WE PROVIDE WITH THE PRODUCT. WE WARRANT THAT DURING THE WARRANTY PERIOD, THE PRODUCT WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP. WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. OUR RESPONSIBILITY FOR DEFECTIVE GOODS IS LIMITED TO REPAIR OR REPLACEMENT AS DESCRIBED BELOW IN THIS WARRANTY STATEMENT.

WHO MAY USE THIS WARRANTY?
Pica Product Development, LLC located at address 4 Ash Street Extension, Derry, NH 03038 (“we”/ “our”) extend this limited warranty only to the consumer who originally purchased the Product (“you”/ “your”). It does not extend to any subsequent owner or other transferee of the Product.

WHAT DOES THIS WARRANTY COVER?
This limited warranty covers defects in materials and workmanship of the SKYHAWK Sensor (the “Product”) for the Warranty Period as defined below.

WHAT DOES THIS WARRANTY NOT COVER?
This limited warranty does not cover any damage due to: (a) transportation; (b) storage; (c) improper use; (d) failure to follow the Product instructions or to perform any preventive maintenance; (e) modifications; (f) unauthorized repair; (g) normal wear and tear; or (h) external causes such as accidents, abuse, or other actions or events beyond our reasonable control. IN THE EVENT THAT THE PRODUCT SERIAL NUMBER IS MISSING OR HAS BEEN ALTERED IN ANY WAY, THIS LIMITED WARRANTY IS VOID AND WITHOUT EFFECT AND PICA PRODUCT DEVELOPMENT, LLC SHALL HAVE NO LIABILITY WHATSOEVER FOR DEFECTS OF SUCH PRODUCT.

WHAT IS THE PERIOD OF COVERAGE?
This limited warranty starts on the date of your purchase and lasts for ONE (1) YEAR, or as long as the product is owned by the original purchase, whichever time period first occurs (the “Warranty Period”). The Warranty Period is not extended if we repair or replace the Product. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.

WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY?
With respect to any defective Product during the Warranty Period, we will, in our sole discretion repair or replace such Product (or the defective part) free of charge. We will also pay for shipping and handling fees to return the repaired or replacement Product to you.

HOW DO YOU OBTAIN WARRANTY SERVICE?
To obtain warranty service, you must call 1-800-760-3966 or E-mail our Customer Service Department at [email protected] or provide written notice to PICA Product Development, LLC of any defective part or conditions during the Warranty Period to obtain a Return Merchandise Authorization (“RMA”) number. No warranty service will be provided without an RMA number. You may, at our discretion, be required to return the Product or provide other proof of defect. When required to return the Product, you will be provided with shipping instructions and proof of purchase must accompany shipment. You are responsible for all shipping and handling charges in connection with performance of this limited warranty. For additional RMA process details go to sky-hawk. com/warranty.

LIMITATION OF LIABILITY
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES TO ANY PERSON OR PROPERTY ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, WRONGFUL DEATH, PROPERTY DAMAGE, LOSS OF DATA, LOSS OF REVENUE OR PROFITS, BUSINESS INJURY, BUSINESS INTERRUPTION OR ANY OTHER DIRECT OR INDIRECT DAMAGES, EVEN IF PICA PRODUCT DEVELOPMENT, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

THE TERMS OF THIS LIMITED WARRANTY WILL APPLY TO THE EXTENT PERMITTED BY APPLICABLE LAW. FOR A FULL DESCRIPTION OF YOUR LEGAL RIGHTS YOU SHOULD REFER TO THE LAWS APPLICABLE IN YOUR JURISDICTION.

Hub Installation & User Manual

Hub Installation & User Manual

Hub Installation & User Manual

Please set up and register this device FIRST!

In order to receive alerts, the Hub must be used in conjunction with a Sensor (sold separately) and the Skyhawk CE smartphone app.

In order to receive alerts, the Hub must be used in conjunction with a Sensor (sold separately) and the Skyhawk CE smartphone app.

See the specific Sensor user manual for additional information on connecting your devices. 

Related Articles & Documents

Hub Installation & User Manual — Print Version (PDF)

miniSensor Quickstart Guide Article

miniSensor Installation & User Manual

Vibration/Magnet Sensor Quickstart Guide Article

Vibration/Magnet Installation & User Manual Article

Skyhawk Hub

Need to download the App?

Index

Layout Summary

Installation

Start-Up Operation

Shut-Down Operation/Reset Operation

Battery Replacement

LED Indicators & Sensitivity Adjustment

Safety, FCC and Warranty

Unpacking and Inspection:

Before you begin installation, unpack and verify you have all the correct parts.

(1) Hub
(1) Antenna
(3) AA lithium batteries (pre-installed)
(4) Rubber feet
(1) Screwdriver
(1) Quickstart guide

If you are missing any of these parts STOP, make sure you have your unit’s serial number and request a replacement.

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Hub Layout Summary

Front of Unit

LED Indicator – This multicolored LED indicator will indicate various modes of operation. More details on the indicator colors can be found on page 14.

Function Button – This multi-use button can be used for various functions. See pages 10 and 11 for more details.

Antenna – This adjustable screw-on antenna is used to receive RF signals from the Sensors.

Front of Unit — Cover Removed

Cover Overlay Connector – This connector is used to connect the cover’s overlay 6-pin connector.

Battery Holder – The battery holder accommodates 3 x AA batteries. It is suggested that 1.5 volt like an Energizer Advanced Lithium or Ultimate Lithium are used for extended life.

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Hub Installation:

The Hub can be installed using various methods including, but not limited to, dual-lock strips, magnets or rubber feet. Some of these mounting accessories may be included with the Hub accessory kit.

Method 1 : Dual-Lock Strips (if included)

Step 1: In the accessory kit, locate the two sets of dual-lock strips. Keep these strips together and do not separate them at this time!

Step 2: Clean the rear surface of the Hub with 70% isopropyl alcohol for proper bonding of the strips.

Step 3: Peel one side only of each set of strips to expose the adhesive and affix to the rear of the unit.

Step 4: Make sure the area where the Hub will be attached has a clean surface for proper bonding of the strips. Do not separate the strips from the back of the unit at this time!

Step 5: Peel the remaining side of each of the strips to expose the adhesive and position it on the object and press down on the whole Hub. Do not remove the Hub at this time – give the dual-lock adhesive about 30-minutes to bond.

Method 2 : Self-Stick Mounting Magnets (if included)

Step 1: In the accessory kit, locate the two self-stick mounting magnets.

Step 2: Clean the rear surface of the Hub with 70% isopropyl alcohol for proper bonding of the magnets.

Step 3: Peel off the paper to expose the adhesive and affix magnets to the rear of the unit.

Step 4: The Hub is ready to be mounted. Make sure the area where the Hub will be attached is ferrous iron or steel.

Method 3 : Self-Stick Rubber Mounting Feet (if included)

Step 1: In the accessory kit, locate the four self-stick rubber mounting feet.

Step 2: Clean the four circular recessed areas on the back of the Hub with 70% isopropyl alcohol for proper bonding of the feet.

Step 3: Peel back the paper on the rubber feet to expose the adhesive and affix them to the designated areas on the back of the unit.

Step 4: The Hub is ready to be mounted. Place the Hub on a flat surface, such as a table or shelf.

Installation – Safety Guidelines:

Make sure when placing the Hub on an object that it is securely attached and cannot fall off and injure someone
or fall onto a hard surface and damage the unit.

Make sure that when placing the Hub that it will not interfere with other equipment.

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Hub Start-Up Operation:

Before moving forward with the unit operation, you must download the Skyhawk CE app onto your smart device and sign up for an account.

Step 1: Download and install the Skyhawk CE app from the Apple or Google Play Store onto your compatible smart device. Go to sky-hawk.com for more detailed information on which devices are supported.

Step 2: Power ON the Hub by pressing and releasing the function button; release when GREEN LED starts blinking. Unit will continue to power ON by blinking the GREEN LED for about 30 to 60 seconds.

Step 3: After the unit finishes the power ON process, the GREEN LED will rapid flash Green for 5 seconds and the unit will automatically send a power ON alert to the Skyhawk CE app via the cellular network. If the connection is unsuccessful, then the Skyhawk CE will not acknowledge any communication and the LED will rapid flash RED for 5 seconds. Any communication failure will place the unit into a timed retry mode, and after several retries it then will give up.

Step 4: The Hub now automatically goes into listening mode. The Hub blinks GREEN once every 10 seconds during listening mode. When it receives an RF signal from any sensor, it will blink BLUE twice and then initiate a call where it blinks BLUE until the transmission is over and relays this information to the Skyhawk app via the cellular network.

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Hub Shut-Down Operation:

When the Hub is not going to be used for more than a few weeks it should be powered down to conserve battery life.

Step 1: Power OFF the Hub by pressing and releasing the function button.

Step 2: During the power down process (while the LED is blinking RED) the unit will send an alert to make sure that the registered owner of the device is notified the Hub is going off-line. During the transmission of a power down, the unit will blink BLUE.

Hub Reset Operation:

The Hub has the ability to be reset back to default settings.

Step 1: Press and HOLD the function button for more than 5 seconds.

Step 2: The LED will go solid RED, prompting the release of the button to initiate the reset.

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Hub Battery Replacement:

The Hub comes with three AA 1.5 volt lithium batteries already installed but in time these will need to be replaced. When they are replaced it is suggested to use a high quality name brand AA lithium battery like an Energizer Advanced Lithium or Ultimate Lithium battery. Follow the instructions below to replace these batteries.

Step 1: Remove the cover screws of the Hub using a Phillips screwdriver. Make sure to turn the screws counterclockwise.

Step 2: Open the cover by tilting the cover’s front up toward the rear to prevent damage to the overlay connection. If connection becomes loose it can be reseated. There will be a gasket holding the unit together so it might take a bit of force to separate the cover from the enclosure.

Step 3: Remove and dispose of the old batteries properly.

Step 4: Insert new batteries, taking note of the direction symbols.

Step 5: Replace cover, making sure overlay connector is seated to the on-board connector. Replace cover screws. Turn screws clockwise until top is seated.

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Hub LED Indicators:

The Hub is equipped with a multi-color LED indicator for feedback status to the user.

Below is a chart of the status indicators:

[dvmd_table_maker tbl_column_header_count=”0″ tbl_row_header_count=”0″ tbl_stripes_active=”on” tbl_stripes_apply=”on|off|off|off|off” tbl_stripes_order=”odd” tbl_stripes_saturation=”65%” _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][dvmd_table_maker_item col_content=”Power Up
Power Down
Receive RF trigger from sensor
Reset
Firmware Update
*Success Indicator
*Failure Indicator” _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][/dvmd_table_maker_item][dvmd_table_maker_item col_content=”Blink GREEN LED for about 30 seconds
Blink RED LED for about 30 seconds
Blink BLUE LED twice
Solid RED LED, then reboot showing all colors flashing
Blink BLUE LED until completed
Rapid Flashing GREEN for 5 seconds after operation
Rapid Flashing RED for 5 seconds after operation” col_rhead_cell_color=”RGBA(255,255,255,0)” _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][/dvmd_table_maker_item][/dvmd_table_maker]

* These indicators are used to verify that the data from a sensor trigger, configuration change or firmware update has been successfully or unsuccessfully communicated between the unit and cloud server/Skyhawk app.

While unit is ON and not being triggered a status LED will flash every 10 seconds:

[dvmd_table_maker tbl_column_header_count=”0″ tbl_row_header_count=”0″ tbl_stripes_active=”on” tbl_stripes_apply=”on|off|off|off|off” tbl_stripes_order=”odd” tbl_stripes_saturation=”65%” _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][dvmd_table_maker_item col_content=”Last transmission was successful
Last transmission failed
Unit currently paused” _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][/dvmd_table_maker_item][dvmd_table_maker_item col_content=”Very fast GREEN blink (once)
Very fast RED blink/10 second GREEN blinks until it resends transmission
Very fast BLUE blink (once)” col_rhead_cell_color=”RGBA(255,255,255,0)” _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][/dvmd_table_maker_item][/dvmd_table_maker]

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Safety, FCC and Warranty

SAFETY AND USE RESTRICTIONS DO NOT USE HUB:

  • IN PLACE OF A LIFE SAFETY DEVICE.
  • FOR MEDICAL MONITORING.
  • IN A MANNER THAT VIOLATES ANY FEDERAL, STATE, LOCAL, ADMINISTRATIVE OR OTHER LAW, REGULATION, OR ORDINANCE, INCLUDING BUT NOT LIMITED TO GOVERNANCE OF CRIMINAL OR ILLEGAL ACTIVITY, DATA PRIVACY AND SECURITY, HEALTH AND SAFETY, ANIMAL WELFARE AND/OR WILDLIFE TRAPPING.

DO NOT ATTACH HUB DIRECTLY TO A LIFE SAFETY OR MEDICAL MONITORING DEVICE.

DO NOT PLACE OR POSITION HUB WHERE IT COULD INTERFERE WITH SAFE OPERATION AND FUNCTIONALITY OF LIFE SAFETY, MEDICAL MONITORING OR OTHER EQUIPMENT.

BATTERIES:
The Hub uses hermetically sealed lithium iron disulfide batteries. Under normal conditions of use, lithium iron disulfide batteries are non-toxic and are not hazardous waste per the United States Resource Conservation and Recovery Act (RCRA) – 40 CFR Part 261 Subpart C. Dispose of in accordance with all applicable federal, state and local regulations.

WARNING: BATTERIES CAN EXPLODE OR LEAK AND CAUSE BURNS IF INSTALLED BACKWARDS, DISASSEMBLED, CHARGED, OR EXPOSED TO WATER, FIRE OR HIGH TEMPERATURE. EXPOSURE TO THE INGREDIENTS CONTAINED WITHIN OR THEIR COMBUSTION PRODUCTS COULD BE HARMFUL.

IMPORTANT NOTICE:
The Hub uses a 3rd-party Wireless Service which uses radio technologies and is subject to transmission and service area limitations, which may include interruptions and dropped connections caused by atmospheric, topographical or environmental conditions, cell site availability, cellular network equipment or its installation, governmental regulations, system limitations, maintenance or other conditions or activities affecting the operation of the Wireless Service. The Wireless Service and/or features may not be available in all areas. For more information, visit sky-hawk.com.

FCC AND COMPLIANCE
This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions:

  1. This device many not cause harmful interference, and
  2. This device must accept any interference received, Including interference that may cause undesired operation

RADIATION EXPOSURE STATEMENT: The device has been found to be compliant to the requirements set forth in CFR 47 Sections 2.1091 for an uncontrolled environment. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

RADIO AND TELEVISION INTERFERENCE: This equipment has been tested and found to comply with the limits, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Changes and Modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this equipment under Federal Communications Commissions rules.

IC ES 003 : This Class B digital apparatus complies with Canadian ICES-003 Cet appareil numérique de la classe B est conform e à la norme NMB-003 du
Canada.

LIMITED WARRANTY ON SKYHAWK HUB

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY BY STATE, PROVINCE, OR JURISDICTION. THE LIMITED WARRANTY CAN ALSO BE FOUND ONLINE AT SKY-HAWK.COM/WARRANTY AND IN THE DOCUMENTATION WE PROVIDE WITH THE PRODUCT. WE WARRANT THAT DURING THE WARRANTY PERIOD, THE PRODUCT WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP. WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. OUR RESPONSIBILITY FOR DEFECTIVE GOODS IS LIMITED TO REPAIR OR REPLACEMENT AS DESCRIBED BELOW IN THIS WARRANTY STATEMENT.

WHO MAY USE THIS WARRANTY?
Pica Product Development, LLC located at address 4 Ash Street Extension, Derry, NH 03038 (“we”/ “our”) extend this limited warranty only to the consumer who originally purchased the Product (“you”/ “your”). It does not extend to any subsequent owner or other transferee of the Product.

WHAT DOES THIS WARRANTY COVER?
This limited warranty covers defects in materials and workmanship of the HUB (the “Product”) for the Warranty Period as defined below.

WHAT DOES THIS WARRANTY NOT COVER?
This limited warranty does not cover any damage due to: (a) transportation; (b) storage; (c) improper use; (d) failure to follow the Product instructions or to perform any preventive maintenance; (e) modifications; (f) unauthorized repair; (g) normal wear and tear; or (h) external causes such as accidents, abuse, or other actions or events beyond our reasonable control. IN THE EVENT THAT THE PRODUCT SERIAL NUMBER IS MISSING OR HAS BEEN ALTERED IN ANY WAY, THIS LIMITED WARRANTY IS VOID AND WITHOUT EFFECT AND PICA PRODUCT DEVELOPMENT, LLC SHALL HAVE NO LIABILITY WHATSOEVER FOR DEFECTS OF SUCH PRODUCT.

WHAT IS THE PERIOD OF COVERAGE?
This limited warranty starts on the date of your purchase and lasts for ONE (1) YEAR, or as long as the product is owned by the original purchase, whichever time period first occurs (the “Warranty Period”). The Warranty Period is not extended if we repair or replace the Product. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.

WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY?
With respect to any defective Product during the Warranty Period, we will, in our sole discretion repair or replace such Product (or the defective part) free of charge. We will also pay for shipping and handling fees to return the repaired or replacement Product to you.

HOW DO YOU OBTAIN WARRANTY SERVICE?
To obtain warranty service, you must call 1-800-760-3966 or E-mail our Customer Service Department at [email protected] or provide written notice to PICA Product Development, LLC of any defective part or conditions during the Warranty Period to obtain a Return Merchandise Authorization (“RMA”) number. No warranty service will be provided without an RMA number. You may, at our discretion, be required to return the Product or provide other proof of defect. When required to return the Product, you will be provided with shipping instructions and proof of purchase must accompany shipment. You are responsible for all shipping and handling charges in connection with performance of this limited warranty. For additional RMA process details go to sky-hawk. com/warranty.

LIMITATION OF LIABILITY
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES TO ANY PERSON OR PROPERTY ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, WRONGFUL DEATH, PROPERTY DAMAGE, LOSS OF DATA, LOSS OF REVENUE OR PROFITS, BUSINESS INJURY, BUSINESS INTERRUPTION OR ANY OTHER DIRECT OR INDIRECT DAMAGES, EVEN IF PICA PRODUCT DEVELOPMENT, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

THE TERMS OF THIS LIMITED WARRANTY WILL APPLY TO THE EXTENT PERMITTED BY APPLICABLE LAW. FOR A FULL DESCRIPTION OF YOUR LEGAL RIGHTS YOU SHOULD REFER TO THE LAWS APPLICABLE IN YOUR JURISDICTION.

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